Reference

How ssv77 Handles Your Personal Information

Your account data, transaction records, and wallet details — including anything linked to DANA, OVO, or GoPay — are handled with clear purpose and never shared without a lawful reason.

Account Data ProtectionLocal Wallet Privacy: DANA, OVO, GoPayYour Right to Access and DeleteSecure Data Retention PolicyAvailable Where Local Law Permits

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What This Policy Covers and Why It Applies to You

ssv77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ssv77, we collect certain information to operate your account correctly. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, GoPay, or a bank transfer. We collect transaction data to process deposits

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and withdrawals accurately, and we keep records as required for account verification purposes. We do not sell your personal data to third parties. Data shared with payment processors — such as the e-wallet providers you connect — is limited to what those processors need to complete
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your transaction. We also collect device and session data to protect your account from unauthorised access; for example, if a login attempt comes from an unrecognised device, our system flags it for verification. Cookies and tracking tools are used to maintain your session and remember your
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account preferences. You can manage cookie settings through your browser at any time. All data handling depends on applicable local law and is available only where local law and eligible regions permit. If you are accessing from Tangerang, Depok, or anywhere else in Indonesia, the same
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policy applies consistently to your account. We keep your data only as long as necessary to fulfil the purpose it was collected for, after which it is securely deleted or anonymised.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about your data, want to request a copy of what we hold, or need to report a concern, our account support team can handle it directly. Reach out through any of the channels below and include your registered account details so we can verify your identity before acting on any data request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security at ssv77 is built around the same account-care standards we apply to every transaction. Your wallet connections, login history, and stored preferences are handled through controlled internal processes — not passed across teams without cause. Here is how each area works in practice.

Account Security and Encryption

Your login credentials and wallet details are encrypted in storage and in transit. Any DANA, OVO, or GoPay connection goes through a verified handshake before your account recognises the payment method.

Cookies and Session Data

We use session cookies to keep you logged in and remember your preferences. Analytics cookies help us understand how the account dashboard is used so we can fix friction points for you.

Data Retention and Deletion

We keep your data only as long as your account is active or as required for transaction records. Once that period ends, data is deleted or anonymised — not archived indefinitely without reason.

Requesting Changes to Your Data

You can request access to your stored data, ask us to correct inaccurate details, or ask for deletion. Submit the request through live chat or email with your account ID for fast handling.

Common Questions About Your Privacy at ssv77

These are the questions we hear most from account holders about how their data is used, stored, and protected. If your question is not covered here, reach out through live chat with your account details ready.

We collect your name, contact information, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data are also recorded to protect your account from unauthorised access.

Transaction data is shared only with the payment processor needed to complete your deposit or withdrawal. We do not pass your wallet details to marketing partners or unrelated third parties.

We retain records only as long as required for transaction verification and applicable legal obligations. Once that period ends, your data is deleted or anonymised according to our retention schedule.

Yes. Send a data access request via email or live chat with your account username. We will verify your identity first and then provide a summary of the data we hold on your account.

Submit a deletion request through the Help Centre in your account or by email. Include your registered account ID. We process verified deletion requests in line with our data retention policy.

We use session cookies for login continuity and analytics cookies to improve the account experience. You can adjust cookie permissions through your browser settings at any time without losing your account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountssv77 Login Appssv77 App

How ssv77 Handles Your Personal Information

How to Reach Us About Your Data

How We Protect and Manage Your Account Data

Account Security and Encryption

Cookies and Session Data

Data Retention and Deletion

Requesting Changes to Your Data

Common Questions About Your Privacy at ssv77

01 What personal data does ssv77 collect when I open an account?

02 Is my DANA, OVO, or GoPay transaction data shared with anyone?

03 How long does ssv77 keep my data after I close my account?

04 Can I request a copy of the data ssv77 holds about me?

05 How do I ask ssv77 to delete my personal data?

06 Does ssv77 use cookies and what can I do about them?

Privacy Policy

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